FAQs

Standard Processing Time

Please allow 5-7 business days for us to process your order.

Do you have an issue with your order?

Please reach our email helloskinfidence@gmail.com and we can help you with all your order needs.

TIPS FOR PRODUCT CARE

Do not leave your product in the car! Heat can quickly melt your products.

Keep product away from direct sunlight for extended periods of time. This can change the texture of your product and in some cases cause it to melt. It’s best to keep products in cool places out of direct sunlight.

RETURN POLICY

Due to the nature of Skinfidence Co being a small business, all orders are non-refundable. If you have questions or concerns regarding your purchase, please send an email to helloskinfidence@gmail.com. Please include your first and last name along with your order number.